Rules while working with a Patient
-
Dress Code Guidelines for Caregivers At CareSphere, we value professionalism and the comfort of both our caregivers and patients. To maintain a high standard of care and professionalism, we have established the following dress code rules for caregivers: 1. Grooming and Cleanliness: - You are ex...
-
Phone Use Rules While On Duty At CareSphere, maintaining a high level of professionalism and ensuring the comfort and safety of our patients is of utmost importance. Therefore, we have established the following phone use rules for employees during their duty hours: 1. Phone Ringer and Calls: - ...
-
Policy on Sleeping While On Duty At CareSphere, maintaining a high level of professionalism and providing the best care to our patients is a top priority. We have established a clear policy on sleeping while on duty to ensure the safety and quality of care. Please adhere to the following guideli...
-
Meal Breaks and Food: 1. You are not assigned a lunch break or meal period. It is your responsibility to bring your own food to consume while at the patient's home during your shift. 2. Many of our clients have limited income, and they may offer you food out of kindness. However, please be consid...
-
π§βπ€βπ§ Loitering/Visitors
The following rules rules are put in place to ensure professionalism, maintain boundaries, respect the privacy and uphold the standards of care provided by CareSphere. Post-Shift Loitering: After your shift ends, please refrain from lingering at the patient's home premises. Promptly conclude you... -
π Tipping Soliciting and Gifts
Tipping: CareSphere caregivers are prohibited from accepting monetary tips from clients or their families. This policy promotes fairness and consistency in our services. Gifts: Caregivers must not accept gifts of any kind from clients, including money, clothing, food, or other personal items. Ac... -
1. Prohibition of Weapons: CareSphere has a strict policy prohibiting caregivers from carrying or using weapons of any kind while on duty. This includes firearms, knives, pepper spray, or any other item intended for self-defense. 2. Client Safety: The safety and well-being of our clients are pa...
-
Transportation to Patient's Home: You're responsible for arranging your transportation to and from the patient's home for scheduled visits. Using Personal Vehicle for Errands: If you're using your personal vehicle for patient errands, the patient will reimburse your incurred trip costs. Please r...
-
1. Zero Tolerance for Substance Use: - CareSphere has a zero-tolerance policy for the use of illegal drugs or the misuse of prescription drugs while on duty. 2. Impairment and Caregiving: - Caregivers must not be under the influence of alcohol or any substances that impair their ability to provi...
-
Transaction Documentation: When shopping for a client, meticulously document the amount of money provided by the client. Return with a register receipt and the exact change. Create a document that includes: The amount of money given by the client. The register receipt. The exact change returned ...
-
No Smoking During Shifts: Smoking is strictly prohibited while on duty. Employees are expected to smoke before or after their scheduled shift, not during work hours. No Allotted Smoking Breaks: There are no designated smoking breaks during shifts. Employees should plan their smoking habits outsi...
-
Overall rule: A DCW and HHA may NEVER give a patient medication, ONLY REMIND and ASSIST Medication Dispensing: Employees are only authorized to dispense medication from pill containers that have been pre-filled by a family member or licensed healthcare professional. Non-prescription medication s...
-
This policy emphasizes the importance of proactive communication between employees and HR specialists when facing transportation challenges due to inclement weather, aiming to ensure service continuity while prioritizing employee safety. Continuation of Client Services: CareSphere is committed ...
-
Safety Priority: The agency prioritizes your safety and will not require you to remain in a home if there are reasonable concerns about your safety. Your well-being is paramount. Dealing with Threatening Situations: In the event of feeling threatened or encountering argumentative behavior from ...
-
π§ Employee & Patient Safety
Workplace Health and Safety The health and safety of employees and others on CareSphere property are of critical concern to CareSphere. CareSphere intends to comply with all health and safety laws applicable to our business. To this end, we must rely upon employees to ensure that work areas are k... -
CareSphere recognizes that there are times when the need arises for employees to express concerns or complaints in a formal manner. The following procedures will ensure that nonunion employees receive a fair and unbiased review of workplace concerns. If you have a complaint follow the steps belo...
-
ποΈReporting and Recording
CareSphere is committed to the safety and well-being of all its clients. Observing, screening and reporting is essential. Abuse and Neglect The following operation definitions are used to assist in determining if clients are victims of abuse or neglect: Child Abuse - The physical, sexual or em...