🫂Plan of Care (POC)

A Care Plan (A.K.A Plan of Care or POC) is your step-by-step game plan for taking care of our awesome patients. It's all about helping them out with their personal care, medical, mental health, and other needs we figured out from our assessments. 🏥🧠🏠

Now, the Care Plan isn't some boring list of rules. Nope, it's like your trusty guide for when you're at the patient's place. It tells you what needs to happen, when it needs to happen, and how often. It's got all the deets!📅✅

Plus, we're all about making our patients happy, so the patient has any special preferences on how things should be done, we've got it covered in there too. We're all about personalized care!🤩

So, there you have it, the Care Plan is like your secret weapon to rock the caregiving game and make a real difference in our patient's lives!🚀🙌💖




Will the CarePlan be reviewed with me before taking on a case? 📝
Absolutely! Remember that Care Plan we just talked about in the previous section? Before agreeing to take on any case, the coordinator gives you a call and goes through the entire Care Plan to ensure you are clear of the tasks. They want to make sure you're crystal clear about what's on the agenda.☎️✅

Then, the Care Plan gets attached to the case assignment contract which you sign when you agree to the case. It's also attached in the confirmation email after you sign the contract. So, you've got all the info right there.
But here's the deal: don't just review it once and forget about it. You gotta review it every single day before you head to your patient's place. Things might change, and you've gotta stay up to date. So, keep that Care Plan handy, and you're good to go!🚀👍💪

Having Your POC Handy:📱

Okay, so you want to have your Care Plan ready at your fingertips while working with your patient, right? We've got you covered!
First off, you can access it on the HHAExchange mobile app. It's there for you anytime you need it. Here's how you do it: Log into the HHAeXchange app, find the visit you're looking for, and head over to the Care Plan tab. Your POC is listed right there, easy-peasy.📱✨

Viewing POC on the mobile app
Now, here's the important stuff: If your patient or their family asks you to do something that's not in the Care Plan, pick up that phone and call the patient's coordinator. You've got to make sure it's all good and that you've got the green light for that task. Stick to what's in the Care Plan. If something's missing or needs a tweak, our Coordinator and/or Nurse can update it.
Oh, and one more thing: your main focus is the patient, alright? You're not the family's handyman. So, when it comes to light housekeeping, you take care of the patient's bedroom and the areas they use, like the bathroom and kitchen. You don't need to worry about cleaning up the other family members' spaces.🏡🚿🍽️

If you ever need any changes, disagree with a task, or want to discuss the Care Plan, don't hesitate. Reach out to the coordinator ASAP, and we'll get things sorted out on our end. Your commitment to these details is what makes us a top-notch team!🌟🤝💼

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Viewing the Plan of Care on the HHAeXchange app

1. Navigate to the Patients tab.
2. Click on the name of the patient.
   
   
3. On the VISITS tab, select the date of which you are looking for the Care Plan. Keep in mind, a patient can have a different CarePlan for each day of the week.
4. Scroll over to the Care Plan tab to view the detailed Plan of care.

***If you are unable to see the Care Plan for a client on the mobile app, you must call the patient's coordinator immediately for them to correct this

Before clocking out. You will be required to document exactly which poc task were done that day. The care plan is your guidebook for your shift duties.